Terms & Conditions

By booking any travel products or services or using Travelcation.us, operated by Ramadan Travels, you accept the terms and conditions set forth in this Agreement. Please read it carefully. If you do not agree with all the terms, please refrain from making any bookings through our website or customer service agents. We recommend checking the website regularly for the latest version of this Agreement, as we reserve the right to update or alter it at any time without prior notice. Your ongoing use of our services or website signifies your acceptance of any changes or updates.

Ramadan Travels Services

Ramadan Travels serves exclusively as an agent for travelers, arranging services provided by third-party suppliers, including airlines, hotels, and transportation companies related to our travel packages (referred to as “Service Providers”).

The Website and promotional materials provide details about destinations, airfares, agents, flight schedules, tours, packages, insurance, and more for your convenience. While Ramadan Travels makes every effort to ensure the accuracy of this information, we cannot be held responsible for any errors or omissions. The services you book are supplied by the Service Providers, and their terms and conditions may limit or exclude their liability. We recommend reviewing these terms directly with the Service Providers.

Ramadan Travels does not take responsibility for any information provided by third parties, including Service Providers. We advise you to confirm all details found on our Website or linked from it with the relevant Service Providers. Prices, packages, tours, flights, and other offerings on the Website are subject to change without notice and depend on availability. Documents such as visas, airline tickets, and hotel vouchers issued to travelers are non-transferable and may be subject to conditions such as non-refundable policies or cancellation fees. It is your responsibility to understand these terms. Should a Service Provider fail to fulfill their obligations, any claims must be directed to them, not to Ramadan Travels.

Unless otherwise agreed in writing, you are responsible for securing all necessary passports, visas, and health documentation.

Travelers Requiring Special Assistance

If you require special assistance due to a disability, you must inform Ramadan Travels in writing at the time of booking. We will make reasonable efforts to accommodate your needs; however, we cannot be held responsible if we are unable to provide the requested assistance or if Service Providers refuse to offer the required services. Ramadan Travels is unable to offer personal assistance for individual needs, and travelers who need help must be accompanied by a qualified companion who is fully responsible for their care. If no such companion is available, Ramadan Travels reserves the right to cancel the reservation and issue a refund of the deposit.

Liability

Ramadan Travels is not liable for any part of the program missed by travelers due to reasons beyond our control. In such situations, the traveler will be responsible for any extra costs incurred to rejoin the tour. We will not make any changes to the itinerary after departure or offer refunds for unused services.

For document shipping and handling, Ramadan Travels will use FedEx, unless you provide a pre-paid label from your preferred courier. We are not responsible for any delays, losses, or damages that may occur during the return of your documents via any courier service.

Safety

Disclaimer

Ramadan Travels does not guarantee the accuracy, completeness, or timeliness of the content on our Website or in our promotional materials, which are provided on an “as is” basis. We make no representations or warranties regarding the Website, its content, or any products and services offered. To the fullest extent allowed by law, Ramadan Travels disclaims all implied warranties, including but not limited to those of merchantability or fitness for a specific purpose.

Neither Ramadan Travels nor its affiliates will be held responsible for any damages arising from your use of, or inability to access, the Website, or for any products and services acquired through the Website. This limitation of liability covers all forms of damages, including compensatory, indirect, and consequential damages.

All Service Providers are independent contractors, not agents of Ramadan Travels. We are not liable for their actions or any related issues, such as delays, cancellations, or other circumstances outside of our control.

For additional information, please refer to our policies on the Website or reach out to our customer service team.